
Tim McGraw. Photo: Robby Klein
Country music is unashamed to wear its heart on its sleeve, and that’s abundantly true in this edition of DISClaimer.
Sam Hunt openly worships the women in his life. Ashley McBryde explores the dark side of her childhood. Elle King sings of loneliness. Drew Holcomb praises friendship. The late Kenny Rogers embraces the sentiments of fatherhood. Most powerful of all is the emotion Todd Tilghman pours into “Blood, Sweat & Tears,” which wins him a DISCovery Award.
Our Disc of the Day is also nakedly emotional. Tim McGraw’s “Hey Whiskey” mourns the damage done. Brilliantly.
DREW HOLCOMB & THE NEIGHBORS / “Find Your People”
Writers: Drew Holcomb/Kevin Scott Rhoads; Producer: Cason Cooley; Label: Magnolia Music/Tone Tree Music
– This guy has been making great music for 20 years. This happy, rhythmic track boasts hearty vocals, chunky beats, acoustic strumming and a lot of cheer. Holcomb sings of the value of friendships while the band sets the mood. Drawn from his just-released Strangers No More album, the celebratory tune is presently at No. 1 on the Americana chart.
SAM HUNT / “Women in My Life”
Writers: Sam Hunt/Zach Crowell/Ashley Gorley/Josh Osborne; Producers: Zach Crowell/Chris LaCorte/Sam Hunt; Label: MCA Nashville
– This swaying, atmospheric, echoey outing is sung with soft sincerity. He muses how empty his life would be without the women who made him the person he is. The performance is perfect, and the sentiment is superb. His best yet.
ASHLEY McBRYDE / “Learned to Lie”
Writers: Ashley McBryde/Sean McConnell/Nicolette Hayford; Producer: Jay Joyce; Label: Warner Music Nashville
– “Light on in the Kitchen” is still the single, and its parent album The Devil I Know isn’t due until September. But here’s another advance track from it. The lyric takes you down a dark passageway into a dysfunctional childhood while the ballad’s guitar, steel and bass draw out a slow, sad accompaniment. Stunning and powerful.
TIM McGRAW / “Hey Whiskey”
Writers: Brad Hutsell/Joel Hutsell/Brad Warren/Brett Warren; Producers: Tim McGraw/Byron Gallimore; Label: Big Machine Records
– Eloquently heartbreaking. He addresses the drink that took his money, drove away a good woman, occupied his life and left him in hell. Sighing steel and brushed percussion hurt with every note. One more reason to eagerly anticipate the release of his new Standing Room Only collection in August.
LORI McKENNA / “The Town in Your Heart”
Writers: Lori McKenna/Jessie Jo Dillon/Dustin Christensen; Producer: Dave Cobb; Label: CN Records/Thirty Tigers
– The troubadour takes a strummy, uptempo ride in this ode to two wandering souls who take to the road. She’s fine with traveling, as long she has a home in his heart. The Everly-esque vocal harmonies are a bonus.
KENNY ROGERS / “Catchin’ Grasshoppers”
Writers: Laura McCall Torno/Earl Torno; Producers: Randy Dorman & Kenny Rogers; Label: UMG
– The new Kenny Rogers album Life Is Like a Song is a compilation of previously unreleased tunes. Its first single is a heart-tugging, downbeat ode to fatherhood. He puts aside his busy life to spend time playing outside with his little twins.
HANNAH ELLIS / “Wine Country”
Writers: Hannah Ellis/Clint Lagerberg/Nick Wayne; Producers: Jason Massey/Clint Lagerberg; Label: Curb Records
– It’s a rollicking, romping drinkin’ song. Only this time it’s chardonnay in a solo cup instead of beer. Lotsa fun. Raise your glass and sing along.
RODNEY CROWELL / “You’re Supposed to Be Feeling Good”
Writer: Rodney Crowell; Producer: Jeff Tweedy; Label: New West Records
– This song first appeared on the 1977 Emmylou Harris LP Luxury Liner, but Crowell never got around to recording it, himself. Until now. The partnership with Jeff Tweedy on the songwriter’s new The Chicago Sessions album brings him renewed vigor and an utterly fresh audio approach. And this track couldn’t be a better example. It’s kinda twangy and Beatles-y at the same time.
ELLE KING & DIPLO / “Without You”
Writers: Daniel Silberstein/Elle King/Henry Agincourt Allen/Jamison Baken/Sasha Alex Sloan/Thomas Wesley Pentz; Producers: Diplo/King Henry; Label: Columbia
– Rapid, rushed snare beats and a tickling banjo propel this dreamy, airy lovelorn track. Heartache has seldom sounded more inviting.
ASHLEY COOKE / “Shot in the Dark”
Writers: Ashley Cooke/Jordan Minton/Emily Weisband/Corey Crowder; Producer: Jimmy Robbins; Label: Big Loud Records/Back Blocks Music
– This is the title tune of her album, which drops next month. With 24 tracks, it surely must be the longest debut country collection in history. The song is a splendid introduction, wafting with young romance and twirling in melody. The extremely well written lyric puts you right in that barroom, watching love at first sight occur over tequilas.
BEN RECTOR / “Wonderful World”
Writers: Ben Rector/Jordy Searcy/Andrew Tufano; Producers: Ben Rector/Andrew Tufano; Label: OK Kid Recordings
– Rector appears at the Let Freedom Sing concert when Music City celebrates the Fourth of July next Tuesday. He’ll be sharing the bill with Brad Paisley and The War & Treaty, so he’ll be bringing his pop/Americana “A” game. The current video by this Nashvillian is an endearing puppet production featuring likenesses of him and his daughter out in gorgeous nature scenery. The track is lilting, sweet and pop-folkie. It’s also an audio delight.
TODD TILGHMAN / “Blood, Sweat & Tears”
Writers: Joe Hanson/Justin Morgan/Victoria Banks; Producers: none listed; Label: Straight Arrow Records
– Wait a second: This dude won on The Voice, but you’ve never heard of him? That might be because production shut down when the COVID pandemic hit and he finished the show remotely. When coach Blake Shelton introduced him on the Opry, Todd wowed me with “Home Wasn’t Built in a Day,” a tender and beautifully sung evocation of home-and-hearth. Now comes this powerful single/video with a gospel lyric exalting, “His blood, my sweat and her tears.” It will make you shout, “Amen.” At age 45, he’s the oldest champ in the show’s history, but this father of eight and former pastor from Mississippi has a heartfelt voice with no age limit. He has released several other fine singles, but so far has no album. Somebody give this gifted guy a break. And a label deal.
Little Big Town To Host Inaugural ‘People’s Choice Country Awards’
/by Caela GriffinLittle Big Town. Photo: Blair Getz Mezibov
Superstar country music group Little Big Town will host the first-ever People’s Choice Country Awards from the Grand Ole Opry House in Nashville. The two-hour ceremony will air live on Sept. 28 at 8 p.m. ET/PT across NBC and Peacock.
Inducted as Opry members in 2014, Little Big Town will also perform a medley of their greatest hits at the iconic venue.
“We are honored to host the inaugural People’s Choice Country Awards, especially on one of our most beloved stages in the entire world,” says Little Big Town. “We look forward to welcoming so many of our talented peers to take the Opry stage for this magical night of music.”
“Little Big Town is a force in country music and a beloved staple on Music Row,” says Cassandra Tryon, Senior Vice President, Entertainment Live Events, NBCUniversal Television and Streaming. “As Opry members, they’ve delighted fans for years on the world-famous stage and we’re honored to have them host, perform and bring this inaugural ceremony to life for our NBC and Peacock audiences.”
Touted as “the only award show for the people and by the people,” the People’s Choice Country Awards will recognize the biggest and best country music has to offer chosen entirely by the fans across various categories. Several honorary awards will also be bestowed during the awards ceremony.
The two-hour telecast will lean into the rich connection between country music and the Opry through chart-topping musical performances, genre-bending collaborations, legendary tributes and surprise moments that regularly happen from the iconic venue.
The telecast is produced by Den of Thieves with Jesse Ignjatovic, Evan Prager and Barb Bialkowski serving as executive producers, along with RAC Clark as executive producer and showrunner. The show will extend to social platforms with Backstage Live, bringing fans at home behind the scenes as well as interactively connecting country’s most popular stars with their biggest fans.
This project is an example of collaboration resulting from NBCUniversal’s equity investment in Opry Entertainment Group alongside Atairos, which was finalized last year.
Jelly Roll Earns First MusicRow No. 1
/by LB CantrellJelly Roll. Photo: Ashley Osborn
Jelly Roll‘s “Need A Favor” jumps three positions to No. 1 this week on the MusicRow CountryBreakout Radio Chart. This marks the multi-genre artist’s first MusicRow No. 1
Jelly Roll co-wrote “Need A Favor” with Joe Ragosta, Austin Nivarel and Rob Ragosta. It appears on his debut country album, Whitsitt Chapel, which debuted at No. 2 on the Billboard Country Albums chart and top three on the Billboard 200 all-genre chart with 90,000 album equivalents. Jelly Roll’s album is the highest charting first week release from a debut country artist in the history of BBR Music Group.
The singer-songwriter also recently released the documentary Jelly Roll: Save Me, which shares his story and early struggles with addiction and incarceration.
Click here to view the latest edition of The MusicRow Weekly containing the MusicRow CountryBreakout Radio Chart.
Darryl Worley Releases Reimagined Version Of ‘Have You Forgotten?’ For 20th Anniversary
/by Lorie HollabaughPictured (L-R, back row): BMLG Records’ Jimmy Harnen, The Valory Music Co.’s Ashley Sidoti, Big Machine Label Group’s Allison Jones, The Valory Music Co.’s Chris Palmer; (L-R, front row): The Valory Music Co.’s George Briner, Big Machine Label Group’s Scott Borchetta, Darryl Worley. Photo: Nick Rau
Darryl Worley has given his stirring song “Have You Forgotten?” a fresh modern-day perspective on its original themes in a new reimagined version titled “Have We Forgotten,” available now via The Valory Music Co.
It’s been two decades since “Have You Forgotten?” was released. The original was penned alongside Wynn Varble and created as a post-9/11 anthem ensuring people would never forget those lost. Its message quickly resonated with millions, topping Billboard’s Hot Country Songs chart in only its fifth week and reigning for seven weeks.
“One of the first times we played ‘Have You Forgotten?’ live back then was on the Grand Ole Opry. The incredible response we received from that performance is how it all started,” recalled Worley. “We recently decided to sit down and write a new lyric for the song that’s appropriate for this day and time with what’s happening in our country today. For the new version ‘Have We Forgotten,’ we wanted to be certain we said what we were truly feeling in our hearts and didn’t compromise what we believe in, which is exactly how it went down with the original. I’m very proud of the message of the song.”
Featuring all-new lyrics from Worley and Varble, alongside co-writer Noah Gordon, the trio now wonders during the chorus, Have we forgotten / Who we really are / All the storms we’ve had to weather / And how we ever got this far / Have we forgotten / How it used to be / When we could still sit down together and agree to disagree. Worley recently debuted “Have We Forgotten” on the same stage he did the original version 20 years ago—in the circle at the Grand Ole Opry.
The new release finds Worley reuniting with label execs Scott Borchetta, Allison Jones, George Briner and Jimmy Harnen, who were pivotal players at DreamWorks when the original version launched in 2003 and are now all at Big Machine Label Group.
“It is so great to be reunited with Darryl twenty years on from the impact of ‘Have You Forgotten?’ and remind everyone about its moment in history,” says Borchetta, Chairman & CEO of BMLG. “Now, he’s reimagined this classic with a timely and relevant read posing a question that all Americans are asking themselves – ‘how did we get here?’”
Borchetta continues, “America experienced this extraordinary moment with 9/11 that brought us all together and now, here we are twenty years later, and our political parties can’t agree on what day it is. Hopefully, this will be a positive step forward in reminding us all that, as Americans, we’re at our best when we’re taking care of each other.”
Russell Dickerson Releases Summer EP, Celebrates With Party At Pearl Diver
/by LB CantrellRussell Dickerson celebrates the release of new summer EP with Triple Tigers team
Russell Dickerson is making the most of the heat by releasing a new summer-focused EP, Three Months Two Streets Down. The five-song project contains a collection of summer songs that Dickerson didn’t want to wait to put out on his next album cycle.
“I’ve had these songs for awhile and wanted to do something cool with them—releasing a summer EP just seemed like the perfect fit,” he says. “I like how there’s a track on there for everyone—whether it’s one that makes you nostalgic or more of a feel-good song to blast in your car. So glad I can officially share these tracks with the RD Fam!”
The Triple Tigers team celebrated the fun release with a summer kick-off party at East Nashville’s Pearl Diver earlier this week. While industry members walked around with fruity, summery drinks named after the EP’s tracks, Dickerson mingled and eventually played a few songs from the project.
Dickerson co-wrote the EP’s central song “Ride The Wave” with John-Luke Carter and Shay Mooney. He says that the track set the tone for EP, as it captures the feeling of summer love.
Another track, “Down on the Beach,” which is the only song Dickerson didn’t have a hand in writing, features a really great line. Dickerson grinned when he sang, “sippin’ on a heine’ with my hiney in the sand,” from the Jordan Schmidt, Chase McGill and Tyler Hubbard-written tune.
Other tracks include “Steal My Summer,” co-written with Jon Nite and Casey Brown; “Beauty and the Beach,” co-written with Nite, Ben Johnson and Ashley Gorley; and “SMR LV,” co-written with Sofia Quinn.
Three Months Two Streets Down is available to stream now.
Warner Chappell Music & TurnTable Music Sign Jon Robert Hall
/by Liza AndersonPictured (L-R): Ben Johnson, Jon Robert Hall, Warner Chappell’s Katy Wolaver and Chelsea Junker
Warner Chappell Music and TurnTable Music, founded by hitmaker Ben Johnson, have teamed up to sign singer-songwriter Jon Robert Hall to a global publishing deal.
Hall has experience in many spaces within the entertainment industry, from television, film and Broadway to pop and country songwriting as well as his own solo career as an artist.
Hall has worked with a diverse range of artists including Machine Gun Kelly, Kygo, Rosa Linn and more. He most recently provided songwriting support to Morgan Wallen and Hardy on their hit single, “In The Bible,” which debuted in the top 50 on Billboard’s Hot 100 chart earlier this year. Other recent collaborators include Johnson, Morgan Evans, Jessie Murph, Alana Springsteen, John Byron, Geoff Warburton, Fraser Churchill, Andrew Cedar, Jake Scott, David Brook, Luke Niccoli and Kevin White.
His acting career consists of roles in the hit television series Glee and Millennials: The Musical as well as films Grease Live! and Sing. Hall also played Fiyero during the national tour of the Broadway sensation Wicked The Musical.
“Jon is a creative force who has worked with songwriters and artists of all levels and across genres. He’s had an illustrious career spanning multiple disciplines, and we’re incredibly excited to work with him alongside our partners at TurnTable Music,” says Katy Wolaver, Warner Chappell Senior Vice President, A&R.
Spencer Nohe, Warner Chappell Senior Director, A&R, adds, “We’re thrilled to welcome Jon to WCM. In both Nashville and Los Angeles, he’s already made an impact among some of the industry’s top acts. I’m grateful for Ben Johnson’s partnership on this deal and looking forward to everything we’re going to accomplish together.”
“I am so unbelievably pumped to be a part of the Warner Chappell family and partner with Ben Johnson at TurnTable Music,” says Hall. “The road has been long and wide to get here, and every win and loss has led to this pinnacle moment. Thanks for believing in me, let’s get to work!”
DISClaimer Single Reviews: Tim McGraw Is ‘Eloquently Heartbreaking’ On New Track
/by Robert K OermannTim McGraw. Photo: Robby Klein
Country music is unashamed to wear its heart on its sleeve, and that’s abundantly true in this edition of DISClaimer.
Sam Hunt openly worships the women in his life. Ashley McBryde explores the dark side of her childhood. Elle King sings of loneliness. Drew Holcomb praises friendship. The late Kenny Rogers embraces the sentiments of fatherhood. Most powerful of all is the emotion Todd Tilghman pours into “Blood, Sweat & Tears,” which wins him a DISCovery Award.
Our Disc of the Day is also nakedly emotional. Tim McGraw’s “Hey Whiskey” mourns the damage done. Brilliantly.
DREW HOLCOMB & THE NEIGHBORS / “Find Your People”
Writers: Drew Holcomb/Kevin Scott Rhoads; Producer: Cason Cooley; Label: Magnolia Music/Tone Tree Music
– This guy has been making great music for 20 years. This happy, rhythmic track boasts hearty vocals, chunky beats, acoustic strumming and a lot of cheer. Holcomb sings of the value of friendships while the band sets the mood. Drawn from his just-released Strangers No More album, the celebratory tune is presently at No. 1 on the Americana chart.
SAM HUNT / “Women in My Life”
Writers: Sam Hunt/Zach Crowell/Ashley Gorley/Josh Osborne; Producers: Zach Crowell/Chris LaCorte/Sam Hunt; Label: MCA Nashville
– This swaying, atmospheric, echoey outing is sung with soft sincerity. He muses how empty his life would be without the women who made him the person he is. The performance is perfect, and the sentiment is superb. His best yet.
ASHLEY McBRYDE / “Learned to Lie”
Writers: Ashley McBryde/Sean McConnell/Nicolette Hayford; Producer: Jay Joyce; Label: Warner Music Nashville
– “Light on in the Kitchen” is still the single, and its parent album The Devil I Know isn’t due until September. But here’s another advance track from it. The lyric takes you down a dark passageway into a dysfunctional childhood while the ballad’s guitar, steel and bass draw out a slow, sad accompaniment. Stunning and powerful.
TIM McGRAW / “Hey Whiskey”
Writers: Brad Hutsell/Joel Hutsell/Brad Warren/Brett Warren; Producers: Tim McGraw/Byron Gallimore; Label: Big Machine Records
– Eloquently heartbreaking. He addresses the drink that took his money, drove away a good woman, occupied his life and left him in hell. Sighing steel and brushed percussion hurt with every note. One more reason to eagerly anticipate the release of his new Standing Room Only collection in August.
LORI McKENNA / “The Town in Your Heart”
Writers: Lori McKenna/Jessie Jo Dillon/Dustin Christensen; Producer: Dave Cobb; Label: CN Records/Thirty Tigers
– The troubadour takes a strummy, uptempo ride in this ode to two wandering souls who take to the road. She’s fine with traveling, as long she has a home in his heart. The Everly-esque vocal harmonies are a bonus.
KENNY ROGERS / “Catchin’ Grasshoppers”
Writers: Laura McCall Torno/Earl Torno; Producers: Randy Dorman & Kenny Rogers; Label: UMG
– The new Kenny Rogers album Life Is Like a Song is a compilation of previously unreleased tunes. Its first single is a heart-tugging, downbeat ode to fatherhood. He puts aside his busy life to spend time playing outside with his little twins.
HANNAH ELLIS / “Wine Country”
Writers: Hannah Ellis/Clint Lagerberg/Nick Wayne; Producers: Jason Massey/Clint Lagerberg; Label: Curb Records
– It’s a rollicking, romping drinkin’ song. Only this time it’s chardonnay in a solo cup instead of beer. Lotsa fun. Raise your glass and sing along.
RODNEY CROWELL / “You’re Supposed to Be Feeling Good”
Writer: Rodney Crowell; Producer: Jeff Tweedy; Label: New West Records
– This song first appeared on the 1977 Emmylou Harris LP Luxury Liner, but Crowell never got around to recording it, himself. Until now. The partnership with Jeff Tweedy on the songwriter’s new The Chicago Sessions album brings him renewed vigor and an utterly fresh audio approach. And this track couldn’t be a better example. It’s kinda twangy and Beatles-y at the same time.
ELLE KING & DIPLO / “Without You”
Writers: Daniel Silberstein/Elle King/Henry Agincourt Allen/Jamison Baken/Sasha Alex Sloan/Thomas Wesley Pentz; Producers: Diplo/King Henry; Label: Columbia
– Rapid, rushed snare beats and a tickling banjo propel this dreamy, airy lovelorn track. Heartache has seldom sounded more inviting.
ASHLEY COOKE / “Shot in the Dark”
Writers: Ashley Cooke/Jordan Minton/Emily Weisband/Corey Crowder; Producer: Jimmy Robbins; Label: Big Loud Records/Back Blocks Music
– This is the title tune of her album, which drops next month. With 24 tracks, it surely must be the longest debut country collection in history. The song is a splendid introduction, wafting with young romance and twirling in melody. The extremely well written lyric puts you right in that barroom, watching love at first sight occur over tequilas.
BEN RECTOR / “Wonderful World”
Writers: Ben Rector/Jordy Searcy/Andrew Tufano; Producers: Ben Rector/Andrew Tufano; Label: OK Kid Recordings
– Rector appears at the Let Freedom Sing concert when Music City celebrates the Fourth of July next Tuesday. He’ll be sharing the bill with Brad Paisley and The War & Treaty, so he’ll be bringing his pop/Americana “A” game. The current video by this Nashvillian is an endearing puppet production featuring likenesses of him and his daughter out in gorgeous nature scenery. The track is lilting, sweet and pop-folkie. It’s also an audio delight.
TODD TILGHMAN / “Blood, Sweat & Tears”
Writers: Joe Hanson/Justin Morgan/Victoria Banks; Producers: none listed; Label: Straight Arrow Records
– Wait a second: This dude won on The Voice, but you’ve never heard of him? That might be because production shut down when the COVID pandemic hit and he finished the show remotely. When coach Blake Shelton introduced him on the Opry, Todd wowed me with “Home Wasn’t Built in a Day,” a tender and beautifully sung evocation of home-and-hearth. Now comes this powerful single/video with a gospel lyric exalting, “His blood, my sweat and her tears.” It will make you shout, “Amen.” At age 45, he’s the oldest champ in the show’s history, but this father of eight and former pastor from Mississippi has a heartfelt voice with no age limit. He has released several other fine singles, but so far has no album. Somebody give this gifted guy a break. And a label deal.
Buddy & Julie Miller Slate ‘In The Throes’ For September
/by Lorie HollabaughBuddy and Julie Miller are set to release their new album, In The Throes on Sept. 22 via New West Records.
The 12-song set was produced by Buddy and features guests such as Emmylou Harris, Regina McCrary, Larry Campbell & Teresa Williams, Gurf Morlix and Matt Slocum of Sixpence None the Richer. In The Throes follows their 2019 album Breakdown on 20th Ave. South, their first album in a decade. The soulful collision of dusty country, gospel, blues and R&B came to life during an intensely creative period for Julie. She ended up with more than one hundred songs or fragments of songs —and penned every song on the project with the exception of “Don’t Make Her Cry,” which is a rare co-write between Julie, Bob Dylan and McCrary.
McCrary started the song several years ago, then met with Dylan, who wrote, and rewrote more lyrics. Dylan suggested that Regina give it to Buddy to write the music, who then passed it to Julie, who added more lyrics and set it to music. Featuring a sympathetic lead vocal from Buddy, “Don’t Make Her Cry” is a soft-spoken ode to perseverance and protection.
In the Throes will be available digitally, on CD and standard black vinyl. A limited seaglass blue-colored vinyl edition autographed by Buddy and Julie will be available via independent retailers and is currently available for pre-order.
In The Throes Track Listing:
1. “You’re My Thrill”
2. “In The Throes”
3. “Don’t Make Her Cry”
4. “Niccolo”
5. “I Love You”
6. “The Last Bridge You Will Cross”
7. “The Painkillers Ain’t Workin'”
8. “Tattooed Tear”
9. “I Been Around”
10. “I’ll Never Live It Down”
11. “We’re Leavin'”
12. “Oh Shout”
Linda Bloss-Baum Exits SoundExchange, Joins American University
/by Lorie HollabaughLinda Bloss-Baum
Linda Bloss-Baum is exiting her post of Sr. VP of Government Relations and Public Policy at SoundExchange in Washington, D.C., and is joining the Kogod School of Business at American University.
Bloss-Baum will serve as Assistant Program Director in the Business and Entertainment Program at the university and teach two undergraduate courses as a full-time faculty member, including Protection of the Creative Class in the Digital Age and Introduction to the Entertainment Industry. She joined the Kogod School of Business in 2013 as an adjunct professor, and received AU’s Adjunct Professor of the Year award in 2018.
“We are thrilled to announce that Linda Bloss-Baum will be joining us at the Business and Entertainment Program,” says John Simson, BAE Program Director at the Kogod School of Business. “She is the perfect fit for this unique program.”
In March, Bloss-Baum led a delegation of students to the SXSW conference in Austin for a week-long course in networking and professionalism in the entertainment industries. She has held several senior positions in public policy and government affairs, including at Time Warner, Inc., Warner Music Group and NBC Universal/Universal Music Group.
“It is such an honor to return to my alma mater as a full-time faculty member and assistant program director to teach and mentor the next generation of leaders in the entertainment industry,” says Bloss-Baum. “The Business and Entertainment Program at Kogod has grown rapidly over the past decade. I look forward to working with John Simson and the Kogod community to foster future growth and opportunities for the program’s exemplary students in the years to come.”
BMI Implements New Customer Service Initiative
/by Lorie HollabaughBMI has launched a new initiative to modernize and enhance the customer service experience for its songwriters, composers and publishers.
The new project will roll out in multiple phases and include the creation of a dedicated customer service team based in BMI’s Nashville office as well as the implementation of new processes and technologies to more effectively manage the high volume of royalty administration inquiries the company receives.
Alison Smith, BMI’s EVP, Chief Distribution & Publisher Relations Officer, will oversee the new initiative, working closely with Mike Steinberg, BMI’s EVP, Chief Revenue & Creative Officer.
“It has always been a priority to address the many administration and royalty questions we receive from our affiliates and offer the guidance and help that is so important to our creative community,” says Smith. “Given the millions of affiliates we serve and the trillions of transactions we now process each year, we’re very excited to take on this new initiative that will accommodate the ever-growing volume of affiliates who require our assistance on a daily basis. By using the latest customer service technologies and strategies, we will be in a much stronger position to respond in the fastest and most effective way possible to the evolving needs of our songwriters, composers and publishers.”
BMI worked with Material, a global strategy and customer experience transformation consultancy, to help define and build its new strategy. Material will serve as an advisor to BMI during the project’s start up period. Phase One of the project includes the hiring of a new customer service team, creating new streamlined and centralized processes, and implementing a new telephony platform. Later phases will include the establishment of a Customer Relationship Management (CRM) platform, the building of an affiliate self-service portal and deploying a chat function to better handle incoming calls and questions.
“This is a great solution to help us better manage the many calls that come into our Creative team about royalty systems and processes,” says Steinberg. “By streamlining this process, we can make sure that the inquiries we receive are sent to the right place and that our Creative team can continue to focus on providing creative support and guidance to our incredible roster of affiliates.”
Sara Evans Signs With Melody Place Records
/by Lorie HollabaughPictured (L-R): Melody Place’s Sanborn McGraw, Leigh Shockey, Sara Evans and One Spark Entertainment’s Craig Dunn
Sara Evans has signed with Nashville-based label Melody Place. She joins the label in partnership with her own imprint, Born to Fly Records.
Earlier this year, Melody Place announced it had re-branded to be more focused on artist-driven projects and career development. Evans plans to return to the studio in October to begin working on new music for 2024, her first album of original material in seven years.
“Throughout her career, Sara Evans has consistently proven why she is one of the most talented and respected entertainers in this business,” says Sanborn McGraw, Melody Place President/General Manager. “Her gift of writing and selecting the best material has given us unexpected hits and beloved country music anthems. Sara and her team share the Melody Place goal of finding outside of the box ways to grow an artist’s global reach. To make this signing and to join forces with Sara and Born to Fly Records is an incredible opportunity we couldn’t be more excited about.”
“As an artist I’m always looking for ways to bring my music to as many fans as possible,” says Evans. “When the Melody Place team approached me about working together and expanding all the things I’d already been doing with my own label – Born To Fly Records, it became clear that they share the same passion and excitement about trying new and innovative things to connect fans with music. I’m so excited to partner with them and get in the studio later this year to record my next studio album of new material!”
As the fifth most-played female artist at country radio in nearly the last two decades with five No. 1 singles include “No Place That Far,” “Suds In The Bucket,” “A Real Fine Place To Start,” “Born to Fly” and “A Little Bit Stronger,” which was certified Platinum, Evans plays close to 100 shows each year across the U.S.