Dolly’s Life Of Many Colors Museum Expands Management Team

/by

Pictured (clockwise): Dustin Shetley, Meg Harkins, Pam Alterio & Steven Hart

Dolly‘s Life of Many Colors Museum has hired four new team members as preparations continue for the museum’s upcoming opening this fall: Dustin Shetley, Meg Harkins, Steven Hart and Pam Alterio.

Shetley and Harkins join as Guest Experience Managers, while Hart has been named Financial Analyst, and Alterio joins as Operations Coordinator. The new team members will help bring Parton’s story to life, and create an unforgettable guest experience for visitors from around the world.

An East Tennessee native who grew up visiting Dollywood with his family, Shetley brings 18 years of leadership in retail to his new role as Guest Experience Manager. In his new position he will oversee the museum’s retail operations, with a focus on team development and delivering exceptional guest experiences and creating a welcoming, world-class experience for guests.

Harkins also joins the museum as Guest Experience Manager. A Georgia native, Harkins has spent eight years working in museums and cultural institutions, and after relocating to Nashville, served as a tour guide and museum manager at the Ryman Auditorium. Through her work with Ryman Hospitality Properties and Opry Entertainment Group, she specialized in creating engaging experiences for both guests and employees.

Serving as Financial Analyst, Hart oversees financial reporting, budgeting, forecasting, and performance analytics for the museum. He brings over a decade of experience in financial planning and wealth management, having guided long-term financial strategies for clients in Colorado. After relocating to Nashville, Hart was drawn to the opportunity to build the museum’s financial operations from the ground up and help turn data into decisions that support an exceptional guest experience while helping Dolly’s legacy continue to shine.

In her new role as Operations Coordinator, Alterio brings more than 20 years of experience providing administrative and operational support across the entertainment and hospitality industries. With a passion for the arts and a strong background in building relationships and supporting day-to-day operations, Alterio is excited to help contribute to a welcoming and memorable experience for every guest.

Dolly’s Life of Many Colors Museum is set to open this fall in Nashville, offering visitors an immersive journey through the stories, music, memories, and moments that have defined Dolly’s extraordinary life and career. Tickets for the Life of Many Colors Museum are available for prebooking now.

Lorie Hollabaugh
Latest posts by Lorie Hollabaugh (see all)