Country Music Hall Of Fame & Museum Hires Two, Promotes Two

Marie Bradshaw, Crystal Mann, Erin Osmon & Heather Reed. Photo: Courtesy of the Country Music Hall of Fame and Museum
The Country Music Hall of Fame and Museum has promoted two internal team members, as well as hiring staff additions.
Erin Osmon joins the staff as Writer-Editor in the museum services department. As Writer-Editor, Osmon will contribute to exhibitions, museum publications, public programs, online offerings, social media channels and other educational initiatives that explore the narratives of country music history and its contributions to culture.
Osmon is a music journalist, critic and author of books on John Prine and Jason Molina. A native of Evansville, Indiana, and a veteran of Chicago newsrooms, her writing has appeared in the Los Angeles Times, New York Times, No Depression, Pitchfork, Rolling Stone, SPIN, The Guardian, Washington Post and other publications. Before joining the museum, she was faculty at the University of Southern California’s Annenberg School of Journalism. Her album notes for the box set Blondie: Against the Odds 1974-1982 won the ASCAP Foundation’s Deems Taylor/Virgil Thompson Award in 2023. Her new book about heartland rock in the 1980s will be published in 2026. She holds a master’s degree in journalism from DePaul University.
Heather Reed joins as Director of Facilities. In her new role, Reed oversees the team maintaining critical building systems across all museum spaces including galleries, collection storage, retail and restaurant establishments and event and office facilities, while leading infrastructure management, capital improvement projects and long-range building planning. With 23 years of experience in operations and facilities management, Reed most recently served as the Director of Manufacturing at Aero Build in Nashville. Prior to that position, she spent 20 years in Chicago with McMaster-Carr on leadership teams. She holds a bachelor’s degree in hotel restaurant and tourism management from New Mexico State University.
The museum also promoted Marie Bradshaw to Director of Institutional giving and Crystal Mann to Associate Director of Revenue Marketing.
In her new role Bradshaw oversees the nonprofit museum’s corporate, foundation and government fundraising efforts and provides leadership and coordination across both grant-seeking and corporate sponsorship initiatives. Bradshaw joined the museum in August 2021 and most recently served as Senior Manager of Corporate Partnerships. She holds a bachelor’s degree in communications from Framingham State University.
As Associate Director of Revenue Marketing, Mann oversees marketing initiatives that support the museum’s nonprofit mission, including admissions, membership, retail, dining and events, as well as the CMA Theater, Haley Gallery and Hatch Show Print. Mann joined the museum in 2024 as Marketing Manager, where she played a key role in advancing strategic campaigns and strengthening performance across key revenue channels. Her prior experience includes marketing and audience development roles at the Detroit Symphony Orchestra and Kansas City Symphony.
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